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Children with health complexity face unique medical and social factors that impact their health and engagement of health care services. Health systems play an important role in addressing both factors to build health and resilience.

During this webinar, speakers shared their approach to using system and practice-level data to better identify appropriate care coordination and health management supports for these children. The discussion also featured how this approach was implemented in Kaiser Permanente Northwest through the Pediatric Care TogetherTM complex health management program. 

Prior to the webinar, the audience read the report, Identifying and Serving Children with Health Complexity: Spotlight of Efforts to Develop and Pilot the Kaiser Permanente Northwest Pediatric Care TogetherTM Program.

Related Webinar: Speakers share an innovative methodology using system-level data to identify children with health complexity, that is based on medical and social complexity, and how it is improving quality of care in Oregon.

Webinar Recording


Colleen Reuland, MS

Director, Oregon Pediatric Improvement Partnership at Doernbecher Children’s Hospital, Oregon Health & Sciences University Kaiser Permanente Northwest Pediatric Care TogetherTM Team

Colleen Reuland is the Director of the Oregon Pediatric Improvement Partnership (OPIP), and an Instructor in the Pediatrics Department at Oregon Health & Science University (OHSU). She has significant experience working with State Medicaid/CHIP programs and front-line pediatric providers on quality measurement and improvement activities, and has specific expertise and commitment to ensuring these measurement and improvement efforts have a patient-centered focus and that methods are used to engage and partner with patients. Previous to her position at OPIP, Ms. Reuland was a Senior Research Associate with the Child and Adolescent Health Measurement Initiative (CAHMI) for 14 years.

Joyce Liu, MD

Medicaid Medical Director, Kaiser Permanente Northwest and Pediatrician

Dr. Joyce Liu is the Medicaid Medical Director for Kaiser Permanente, NW Region, where she works on diminishing disparities at a system level. Part of that work includes developing a pediatric stratification tool and a model (Pediatric Care TogetherTM) to care for some of our most health complex children. In addition to her clinic work, she helps take care of some of the region’s sickest children while serving as an adjunct assistant professor at Doernbecher Children's Hospital. She has been very active in administration, having served two terms as the Chief of Pediatrics for Northwest Permanente.

Kannon Elizabeth, LCSW, LICSW

Pediatric Social Worker

Kim Luft, MD

Mt. Scott Physician Lead, Pediatric Care TogetherTM and Pediatrician

Stephanie Vazquez

Community Health Navigator, Pediatrics

Charlene Weaving, RN, MSN

Department Administrator for Pediatric Specialty and Pediatric Care TogetherTM Lead

Vicki Wolff, LCSW, LASW

Social Work Supervisor

Related Grants

Findings from a survey of California-based caregivers that asked them about their experiences receiving peer support for caring for children and youth with special health care needs.

This fact sheet explains the methods used in a study of California caregivers of CYSHCN, including the study’s purpose, survey instrument, sample, survey distribution, data analysis, and more.