The Lucile Packard Foundation for Children’s Health (“the Foundation”) shares your concern about the protection of your personal information and is committed to protecting and respecting your privacy. We recognize the need for appropriate protection and management of personally identifiable information, including any information about you or by which you can be identified, such as your name, address, telephone number, photographs, birth date, gender, occupation, personal interests, etc. (“Personal Information”).
This policy sets out the basis upon which any Personal Information and data we collect from you, or that you provide to us, will be used and/or maintained by us. Please read the following carefully to understand our practices regarding your Personal Information and how we will treat it.
By visiting our website, by submitting your information on our website, by making a gift, or by otherwise providing us with your Personal Information, you consent to the use of that information as set out in this Privacy Policy. If you do not agree to our Website Privacy Policy, you may not use the site.
Read information on State Nonprofit Disclosures.
What Information Does the Foundation Collect?
Information You Give Us
We collect information you provide directly to us. The Personal Information we collect may include, but is not limited to, full name, street address, email address, telephone number, birthdate or age, and other information you provide to us. We may also collect other Personal Information that will be identified on applicable page(s) of this site.
Information We Collect and Process
When you access or use the website, we may collect and process the following types of information from you:
- Log information. We may automatically collect or allow other providers to collect information about your use of our site or other websites, including your internet protocol (IP) address, login information, demographic information (e.g., age or gender), your device’s model and manufacturer, location information, MAC address, web browser and operating system, performance issues, and your activity on the site.
- Visit information. When you visit the site, we may automatically collect information about your visits, including the URL, pages viewed, links clicked, access times, page response times, length of visits to certain pages, methods used to browse away from the page, domain names, and other statistical data involving the use of our site. We may also collect information about you such as your communication preferences.
We may also collect information about you from other sources in order to optimize our engagement with you; however, we treat all your Personal Information as confidential, and we secure it in accordance with this policy.
How Does the Foundation Use Information?
We use information about you for various purposes, including to:
- Provide the website, including website management and administration and to improve content and overall performance of the website;
- Acknowledge donors who have made a gift;
- Stay engaged with our constituents or to engage new constituents;
- Distribute email newsletters;
- Process requests to unsubscribe from email newsletters and publications;
- Monitor and analyze trends, usage, and activities in connection with our site;
- Conduct any other purpose described at the time the information was collected.
How Does the Foundation Share Information?
Personal Information
We do not share Personal Information with anyone other than those who provide support for the operations of the Foundation; however, we may share your Personal Information if we are required to by law. We do not sell your Personal Information.
Children’s Privacy
The Foundation is committed to children’s privacy. Please be aware that our site is not intended for or designed to attract children. We do not knowingly collect or solicit Personal Information from anyone under the age of 13. If you are under 13, do not send your information to us unless you are registered as an emancipated minor or a minor receiving services you are legally allowed to receive without parental consent. If we learn that we have improperly collected Personal Information from a person under age 13, we will delete the information. If you believe that we may improperly have information from or about a person under the age of 13, please contact us at info@LPFCH.org.
How Your Information Is Protected
Personal Information is stored on our server and is not publicly accessible. Further, Personal Information is only accessed by our employees on a “need to know” basis.
Using a variety of physical, administrative, and technical measures, we will take all reasonable steps to protect your privacy in accordance with the applicable U.S. data protection laws. You acknowledge that the laws of the United States may not protect your privacy to the same extent as the laws in the country from which you are accessing the site.
We do not share your Personal Information with anyone besides our third-party service providers, who have separate agreements with us.
In the event of a security breach affecting Personal Information collected through this website, we will notify affected users as required by applicable law.
Your Choices
Newsletters and Marketing Information
We may send you newsletter and marketing information about the Foundation via email. You may unsubscribe from receiving emails from us by following the instructions included in the email or by opting out directly as described in “Your Right to Opt Out” below. However, even if you opt out of receiving such communications, we retain the right to send you non-marketing communications (such as important transaction information or changes in site terms).
How We Use Cookies and Other Tracking Technologies
We may use “cookies” or web beacons to make our site and services more useful to you. Cookies are small data files placed on the computer hard drives of users of our site. Cookies help us to tailor our site to be more helpful and efficient for you. We may also use cookies for the marketing purposes of our site. The cookie consists of a unique identifier that does not contain information about you or your health history.
We use two types of cookies:
- Session cookies help customize your experience on our site. Session cookies are temporary, expiring after the session ends and you close your browser or app.
- Persistent cookies remain on your hard drive after you exit from our website.
You may have software on your computer that will allow you to decline or deactivate cookies and beacons. If you do so, some features of the site may not work properly for you. For instructions on how to remove cookies from your hard drive, go to your browser’s website for detailed instructions. Further information regarding cookies may be available on other websites or from your internet service provider.
The Foundation Is Not Responsible for Links to or From Other Sites
This site may contain links to other websites, and other websites may provide links to this site. These links are provided for your convenience only. The Foundation does not control these other sites and assumes no liability or responsibility for them, including any content or services provided to you by such websites. You should not consider any link to or from another website as an endorsement of that website by the Foundation.
Do Not Track Signals
This site does not respond to Do Not Track signals. Currently, there is no universally accepted technological or regulatory standard for recognizing or honoring Do Not Track signals. Once such technology is created and has received applicable regulatory approval, we will consider (a) whether it is possible and (b) if so, how it can be incorporated within our site in the future.
Your Right to Opt Out
You may receive periodic communication from us by mail, phone, and/or email. If you prefer not to receive such material or if you wish to modify your contact preferences, you may do so online, or call or email us at:
Opt out online using this form
Email: info@LPFCH.org
Phone: (650) 461-9980
We may recognize select donors by listing their names on donor walls within the hospital. If you do not wish to have your name included, please contact us at the email address or phone number above.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our programs and practices. The updated Privacy Policy is effective when posted on this site. Our use of Personal Information is subject to the then-current version of the Privacy Policy. Your use and continued use of the Foundation’s site reflects your agreement to this Privacy Policy and any modifications of the policy made by the Foundation.
How to Contact Us
If you have questions regarding this Privacy Policy, you can contact us at:
Lucile Packard Foundation for Children’s Health
400 Hamilton Ave., Suite 340
Palo Alto, CA 94301
info@LPFCH.org
October 9, 2025
