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Orange County Care Coordination Collaborative for Kids: Access to Care for CSHCN – Supplement

Organization: Children's Hospital of Orange County Foundation

Primary Contact: Rebecca Hernandez

Grant Amount: $17,204 for 6 months

Date Awarded:


In 2019, Orange County transitioned children served by California Children’s Services (CCS), the state’s system of care for CSHCN, to Medi-Cal managed care organizations under a state initiative called the Whole Child Model (WCM). In its current grant phase, the Orange County Care Coordination Collaborative for Kids (OCC3 for Kids) and its stakeholders identified system navigation of the WCM as the primary challenge for parents and caregivers. The new funds will help complete and expand on OCC3 for Kids’ work to address system navigation issues to ease the path for families.


This project was part of OCC3 for Kids’ multi-year process of working together to ensure that children and youth in Orange County, CA with special health care needs achieve optimal care for health and well-being, and to enhance the quality of life for their families. The relationships formed in OCC3 for Kids and resulting collaboration resulted in improved care coordination between participating agencies and in better support for CYSHCN and their families.

Related Resources

The Orange County Care Collaborative for Kids (OCC3 for Kids), a multi-agency, cross-sector collaborative working to improve systems of care for children with special health care needs, explored the impact of the Whole Child Model (WCM) transition for families in Orange County, CA.

A guide developed to assist parents and caregivers with navigation of the Whole Child Model (WCM) program in Orange County, CA. This resource provides an overview of the systems serving WCM children and families and identifies sources for a range of services and supports, including California Children’s Services, CalOptima (Orange County’s Medi-Cal Managed Care Plan), CalOptima Health Networks, providers, and pharmacies.